FAQs
Do you offer nationwide delivery?
Yes, we do. Please get in touch and one of the team will quote for this.
What is a typical lead time for delivery?
For stock items, we aim to deliver within 3-5 working days. If goods are required quicker than this, please let us know and we will always do our best to help.
Is it kerbside delivery only?
Yes, unless requested at the point of order, where an agreement can be made.
Do you offer weekend deliveries?
Sorry, we do not, only weekdays, but we are happy to try and agree on a day and time which is most suitable.
Do I have to be in to receive a delivery?
If it is a very small order, we are happy to leave the goods in a safe place that has been requested, at your risk. For larger orders, we would ask for someone to be in to receive the goods.
Do you offer hi-ab offload?
Unfortunately not, but if unloading is going to be a particular issue, then please get in touch & we will try our best to accommodate.
Timber Direct Ltd
Overton Sawmills, Lightwood Green Industrial Estate, Overton-on-Dee, Wrexham, Clwyd LL13 0HU
01978 710802
Mon - Fri 7:30am - 5pm
Sat - Sun Closed
Timber Direct Limited, registered as a limited company in England and Wales under company number: 02046845.
Registered Company Address: Lightwood Green Industrial Estate, Overton-On-Dee, Wrexham, Clwyd, Wales, LL13 0HU
Here to help
Here at Timber Direct Ltd, we have a fantastic team who can help with your order. You can shop for everything you need online or if you prefer please get in touch - we’re always on hand to offer any advice you may need.